Right in the middle of Australia’s COVID-19 lockdown, Bella Baird joined Splendid Suggestions as an account executive, working across both our strategy and client services teams. According to Bella, the remote ‘onboarding’ experience has actually been very positive and surprisingly easy.
This week, everyone here at Splendid was very excited to welcome our newest (and youngest) team member, Miffy! Though she’ll be stationed in a gum tree in Ballarat Wildlife Park on a permanent basis, Miffy’s responsibilities will include (remotely) boosting our morale, hanging out 24/7, and eating copious amounts of Eucalyptus leaves.
In modern IT sales, suppliers are often late to the conversation. As the diagram below indicates, a sales journey is typically 57% complete by the time a customer reaches out to a tech supplier. By this stage, the business will already have identified its needs, set priorities, defined requirements, compared providers and benchmarked prices.